FAQs

Frequently Asked Questions

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Plaza Mayor?

    At the Petit Palace Plaza Mayor we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Plaza Mayor a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Plaza Mayor is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Plaza Mayor once I have checked out?

    Yes, the Petit Palace Plaza Mayor allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Plaza Mayor?

    Explore the area surrounding Plaza Mayor, with Casa de la Panadería as one of the main points of interest, while the stalls of the San Miguel Market are filled with delightful treats which you must try. Not far from the hotel you can also enjoy the famous churros from Chocolatería San Ginés or the classic squid sandwiches found on Calle Botoneras.
    This is just the start of your journey through the area of Madrid de los Austrias, which will take you to areas such as Calle Mayor, Plaza de la Villa, the streets of San Justo and Sacramento, the plazas of Provincia and Santa Cruz, Calle de Toledo, as well as the majestic Royal Palace and Opera Palace which are two must-visit sites in the centre of Madrid, along with the beautiful Sabatini Gardens.

  • What entertainment options does the Petit Palace Plaza Mayor offer?

    The Petit Palace Plaza Mayor offers you some special services such as bicycle rental, MIFI, Wi-Fi, healthy breakfast buffet, 24 hour reception, meeting room, lobby

  • What special room services does the Petit Palace Plaza Mayor have?

    The rooms at the Petit Palace Plaza Mayor include free services such as Wi-Fi, MiFi, gifts for children, cots, bathroom amenities ... And rember to always book on the official Petit Palace website.

  • Is the Petit Palace Plaza Mayor adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Plaza Mayor hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind business travelers services does the Petit Palace Plaza Mayor offer?

    The Petit Palace Plaza Mayor is a Chueca hotel ideal for families with children. We have family rooms for up to 6 people, free breakfast for children booking on the official website, gifts for children ...